Dimitar Toshkov
Demand Generation Manager at SMSBump (Yotpo)
Francis Pilon
Head of Global Partnerships at LimeSpot
In the rapidly changing landscape of technology, competitive intensity and rising sales support costs oblige greater attention to customer relationships. It means knowing how to engage with them and influence their behavior, then using these insights to meet their ever-changing needs. However, market rivalry is increasing making it difficult for retailers to develop new customer connections and keep existing consumers who will continue to purchase and use their products in the future. With that in mind, in this episode, let's crack the mystery box titled: Customer Ownership.
E-commerce merchants and marketers who want to enrich their expertise in order to know how to create and own relationships with customers.
Demand Generation Manager at SMSBump (Yotpo)
With 5 years of experience in eCommerce, driving growth for online stores, Dimitar is now a Demand Generation Manager at Yotpo SMSBump, an SMS marketing and automation platform for Shopify businesses. He is determined to help brands establish long-lasting relationships with customers.
Head of Global Partnerships at LimeSpot
Francis is the Head of Global Partnerships at LimeSpot. He sees personalization as the intersection shoppers delight and merchant success: All sides win by engaging in more meaningful and rewarding shopping experiences.
Sep 5th, 2021
9PM EST
1 hour
This webinar is available to stream online.