Privacy Policy

PageFly "the App” provides solutions to build pages "the Service" to merchants who use Shopify to power their stores “the Store”. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

The Information the App Collects

After you install the App and give permission, we will collect the following information from your Store:

  • Store information
  • Store ID
  • Store plan
  • Store domain
  • Order information (only for analytics feature)
  • Order ID
  • Total price of order
  • Store owner
  • Name
  • Email address
  • Country
  • ZIP code
  • City
  • Phone number
  • App utilization
  • Date of installation, upgrade, uninstallation.
  • Payment history.
  • All operations inside the App.
  • Device used
  • Browser information (type, version, language)
  • Operating system
  • Contact via Live Chat window.

Additionally, we collect the following information from your store visitors to pages created by the App:

  • Page visits
  • Clicks on tracking objects on the page
  • Purchases happening on the page

How Do We Collect the Data?

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:

  • “Cookies” are data files that are placed on the client device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

The Information the App doesn't Collect

In order to provide data for the analytics feature, we need to ask permission to view your orders. We only collect Order ID and Total price of order.

We don’t collect, use or store information such as customer names, e-mail addresses, phone numbers, physical addresses, geolocations, and IP addresses; which is included in the permission due to the lack of granularity in Shopify permission mechanism. 

How Do We Use Your Information?

We use the collected information in order to provide the Service and to operate the App. Specifically:


Collectable Information

Purpose of use

Store information

To support all features running in App and make the App work properly
Order information
To keep track of order value and determine store revenue generated from the pages created with the App
Store owner
To communicate and provide you with information or advertising relating to our products or services.
The App utilizationTo improve the App experience and apply behavioral promotion.

Sharing the Information

We may also share the Information we collect to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. However, we will only share this information to a third party with your consent.

Behavioral Advertising 

As described above, we use the Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by: hitting the “Unsubscribe” button at the footer of each email. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Your Rights

If you are a European resident, you have the right to access the information we hold about you and to ask that your information be updated or deleted. If you would like to exercise this right, please visit your App account > Settings > Privacy.
Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention 

We hold all collected information until one of the following things happens:

  • You explicitly exercise your right of deleting the data.
  • You uninstall the app with the indication of data deletion.

If you want to stop sharing order information, please go to Settings > Account Privacy and Disable PageFly tracking.

Changes 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at happytohelp@pagefly.io or by mail using the details provided below:

Recipient:

  • BraveBits JSC.

Address:

  • 6th floor, 68 Hoang Dao Thuy St.
  • Nhan Chinh, Thanh Xuan District
  • Hanoi, Vietnam 100000