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Shopify ChatGPT: Top 7 Ways You Can Maximize It For Your Online Store

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Two months after its launch on November 30, 2022, ChatGPT's popularity shot through the roof, making it one of the most used apps in the world, according to The Guardian.

Is it necessary to use it in business now that some time has passed since its release?

Shopify adopted ChatGPT in March 2023, making it one of the first enterprise companies to do so for mobile product recommendations.

It's probably safe to assume that by this point, the majority of people have at least heard of ChatGPT. If you haven't heard of this artificial intelligence (AI), let's just say it creates text on its own. It can even create Shopify blogs for you. You can ask it to write a story or to respond to any question. As it keeps track of your previous inquiries and the responses you receive, you can also expand on the conversation.

The top 8 ways to use Shopify ChatGPT to enhance your online store are covered in this article. Let's take a look!


What is ChatGPT?

OpenAI's ChatGPT is an advanced language model that produces responses to text-based inputs that has a human-like tone. Once ChatGPT has comprehended your input, it employs a sophisticated algorithm to produce a response. It is accessible through the Open AI website's chat interface or as an API

As an online retailer, you can use ChatGPT with ease for a variety of tasks. ChatGPT has the potential to assist you in realizing your objectives, whether they can streamline your customer service procedures, increase sales, or improve the usability of your store.

How does it work?

You can visualize ChatGPT as having a sizable database of text-based data from which it has learned in order to comprehend how it operates. Up until 2021, this database contains everything from books and articles to social media posts and online discussions. ChatGPT can decipher the meaning of your questions and statements by analyzing the patterns and relationships between various words and phrases using this vast amount of data.

ChatGPT has a remarkable capacity for both understanding and producing natural language. It performs admirably with a variety of language tasks. There are many uses for ChatGPT, including enhancing customer service interactions and building more interesting chatbots and virtual assistants.

Top 7 Ways You Can Use ChatGPT For Your Shopify Store

After its release, ChatGPT gained enormous popularity for demonstrating the significant text generation progress made by AI. ChatGPT is extremely flexible and sensitive to context. The suggestion is made to automate a sizable number of tasks. According to recent surveys, 40% of employees who are familiar with ChatGPT worry that the artificial intelligence chatbot will completely replace their employment.

So, how can this incredibly intelligent chatbot assist you in growing your online business?

1. Write engaging and useful product descriptions

For Shopify, this is just brilliant!

By entering your product information, you can ask ChatGPT to generate product descriptions. To make the piece more in line with ChatGPT, include an example you like.

Write engaging and useful product descriptions

The existing product descriptions can also be translated using ChatGPT; simply add them, specify the language, and watch as it rewrites them in a human-like tone. Bonus tip: You can use an e-commerce tool to research your rivals and discover their Shopify strategies, top-performing products and their descriptions, pricing, and Shopify themes.

Shopify themes.

Here we have just directly added the product description on our page store.

2. Generate benefits and perks of a product

ChatGPT can analyze customer preferences and provide tailored product benefits based on their specific needs and interests. By understanding individual customer requirements, it can highlight the most relevant benefits for each customer which can increase the chances of conversion.

Generate benefits and perks of a product

3. Create blog posts

While search industry goliaths like Google and Microsoft battle it out for supremacy, you can gain from ChatGPT by using it to write blog posts that will improve your SEO.

Create blog posts

In reality, ChatGPT might be overly general when it comes to producing substantial amounts of content. In order to achieve the best results, our advice is to divide the prompt into smaller tasks like the below sample.

Sample template

“Create a blog post about “{blogPostTopic}”. Write it in a “{tone}” tone. Use transition words. Use an active voice. Write over 1000 words. Use very creative titles for the blog post. Add a title for each section. Ensure there are a minimum of 9 sections. Each section should have a minimum of two paragraphs. Include the following keywords: “{keywords}”. Create a good slug for this post and a meta description with a maximum of 100 words and add it to the end of the blog post.”

Example for our Escape Wear store

“Create a blog post about “{The Ultimate Guide to Choosing the Perfect Swimsuit for Your Body Type}”. Write it in a “{Persuasive}” tone. Use transition words. Use an active voice. Write over 1000 words. Use very creative titles for the blog post. Add a title for each section. Ensure there are a minimum of 9 sections. Each section should have a minimum of two paragraphs. Include the following keywords: “{Escape Wear, Beachwear, Summer clothing, Summer fashion, Summer outfits, Swimsuits, Summer dresses, Sunglasses, Swimwear sale, Tropical prints, Summer wardrobe essentials}”. Create a good slug for this post and a meta description with a maximum of 100 words and add it to the end of the blog post.”

Example for our Escape Wear store

For instance, you might begin by doing keyword research. Ask ChatGPT for keyword suggestions. Then, choose the best, and request that they come up with a post structure that includes the ideas and points that should be covered. Review, adjust the system for the desired outcome, and instruct ChatGPT to draft the blog post.

Example for our Escape Wear store 2

Advice: ChatGPT can even be made to sound like a particular person. Simply enter "act like."

Think of it like "acting like a tech-savvy person reviewing a new product."

4. Marketing strategies

There are countless opportunities here.

You could ask ChatGPT to develop a social media content strategy, come up with brand names, troubleshoot a problem (like why is my organic traffic declining? ), come up with fresh concepts for marketing campaigns, or present a retention strategy for devoted clients.

Marketing strategies

Although it won't replace the marketing team, it can be useful when the unit is running out of ideas.

5. Product recommendations

This feature is even available natively!

Shopify is the latest company to add ChatGPT. This feature is available in the Shop app's new AI-powered shopping assistant.

In the demo posted on the Shop Twitter page, a message that reads, "Don't know what you're looking for yet? Try requesting assistance from our shopping assistant.

Product recommendations

Twitter link:

The shopping assistant then asks if the person is looking for a specific type of soap to make or a general guide on soap making and if they have made soap before or are a beginner before the person asks how to make soap.

The shopping assistant suggests relevant products from all of the merchants featured in the Shop app based on the responses from the customers.

Shop now provides product recommendations in ChatGPT thanks to the addition of plugins in Open AI! Here is a starting point.

Additionally, customers can receive personalized product recommendations through ChatGPT based on their past browsing and purchasing behavior. A chatbot can be used to incorporate this into the Shopify store. For that, be sure to adhere to best practices for chatbots.

6. Generate newsletter emails

For any platform, ChatGPT can create perfectly shaped pieces of content. You can specify the post's destination and the contents. Additionally, you can add examples by copying and pasting the position you want ChatGPT to use as a guide.

As much information as you can to GPT will help your customers perceive it as more natural.

Here's what we asked ChatGPT:

 “write a social media post for Instagram introducing the beachwear collection with a CTA to visit the website. Brand name is Escape Wear”

Generate newsletter emails

And here's what it generated:

"🌴✨ Introducing the hottest beachwear collection of the season! ✨🌊 Get ready to escape into style with Escape Wear! 🏖️

👙 Dive into our stunning range of beach essentials designed to make heads turn and hearts flutter. From vibrant swimsuits to trendy cover-ups, we've got you covered from sunrise to sunset. 😍

🌞 Embrace the sun-kissed vibes and channel your inner mermaid with our collection that effortlessly blends fashion and comfort. Whether you're lounging by the pool or strolling along the shoreline, Escape Wear will keep you looking fabulous.

💃🏻 Don't miss out on your perfect beach look! Head over to our website and explore the full collection. Trust us, it's a paradise for fashion lovers! 🌺

📸 Show off your Escape Wear style by tagging us and using #EscapeWear in your beachside snapshots. We can't wait to see how you rock our pieces! 😎

👉🏼 Click the link in our bio to shop now and let the adventure begin! ✨💫 #EscapeWear #BeachReady #SummerVibes "

Not bad, you'd say?

It only needs a little fine-tuning before it is ready to be posted, saving marketing managers time.

7. Customer Service

A chatbot is how ChatGPT functions. It was created to gather data, process it, and produce useful human-like output.

Why not use it for customer service instead?

Customers can ask questions about goods, delivery, and returns, and the chatbot can answer them automatically.

Such use cases comprise:

Email tickets

ChatGPT excels at contextual analysis. As it digs into the threads and overall history of correspondence, it could, for instance, be a huge help in client responses.

Why does that matter?

ChatGPT will read the email and give you the necessary response like this example below:

Customer Service

Also, you can try out MailBuddy- ChatGPT AI Email Generator which is a free Chrome extension. Once installed, it functions in Gmail by suggesting button types for responses based on the email's content when you open an email. When you click on one of them, an instant response will be generated! As an alternative, you can use the extension to write your response for you by typing a few words, such as "apologize for the delay and offer a 5% discount."


You only need to click "send."


Your chatbot may run effectively on ChatGPT.

How are classic chatbots created?

For a chatbot to be used as a source of information, you need to have a certain volume of data. A chatbot must then be trained to recognize user inputs in chat and present the pertinent data from the database. An intelligent chatbot typically takes weeks to develop and implement.

ChatGPT alters the way that business is done.

First off, GPT was trained on a vast amount of data. It can comprehend human speech more accurately without the developer's interference or lengthy training. This was a common problem when chatbots couldn't interpret what people were saying, but it will no longer exist with the introduction of GPT.

Second, it can pick up subtleties of human speech much better than earlier language models because it floats in context. Giving a chatbot a specific "personality" with GPT doesn't take much time, resulting in an engaging chatbot that doesn't sound robotic.

Thirdly, there are endless opportunities for GPT. A GPT-powered chatbot could bring product recommendations, perform specific tasks for a user (for example, draft documents), analyze spending patterns to suggest better options in chat, or even discounts, in addition to analyzing the user's message and responding from website FAQs (like knowledge base chatbot).

Tips With Using ChatGPT

In order to get the best results from ChatGPT, it’s crucial to craft effective prompts that will guide the AI in generating meaningful and relevant content. Here are a few tips and tricks for writing powerful prompts that can help your content strategy.

What are the Best Prompts for ChatGPT?

What's the trick behind ChatGPT prompts that give you the precise answer you need?

To help the chatbot produce accurate and helpful information, the ideal prompt should be concise, simple, and specific. The following are the ideal prompts for ChatGPT:

1. Be Clear and Specific

The first step towards creating an effective prompt is being clear about what you want from ChatGPT. A vague or ambiguous prompt may result in irrelevant or confusing output. Ensure that your instructions are specific enough so that the AI understands your requirements, but not overly restrictive as it might limit its creativity.

Give ChatGPT a thorough description of your topic or query to get better results. This ensures that the content generated meets your expectations and needs.

The more specific information you include in each prompt (such as terms specific to your industry), the more likely it is that you will receive focused responses from these bots.

For instance, instead of requesting "marketing tips," try something like "Can you recommend some efficient digital marketing strategies that have previously produced positive results for small businesses?”

Or to even go extra miles, you can follow this example:

“I want you to act as an advertiser. You will create a campaign to promote a product or service of your choice.You'll select a target market, create key messages and slogans, choose the media channels for promotion, and make decisions about any extra measures required to meet your objectives. My first suggestion request is “I need help creating an advertising campaign for a new type of energy drink targeting young adults aged 18-30.”

With more accuracy and useful responses, ChatGPT will be able to respond to questions with this level of specificity.

2. Keyword-Rich

Incorporate relevant keywords in your prompt without stuffing it full of jargon or trendy terms. Including keywords will enable you to produce content that demonstrates exactly what you seek.

3. In Question or Statement Form

While statement prompts can provide context for open-ended discussions or topics requiring elaboration, framing your prompt as a question can encourage ChatGPT participants to respond with greater focus.

Examples of Effective Prompts

“Explain how blockchain technology works.”

“What are the five benefits of adopting renewable energy sources?”

“Discuss three strategies businesses can use to improve customer retention.”

“How does our product compare to competitors?”

“Can you explain how this feature works?”

“How can I emphasize the benefits of my service?”

“What keywords should I use in my messaging?”

“Write a compelling email campaign promoting (product/service) that will engage subscribers.”

“Generate captivating Instagram/Facebook/Twitter captions about (product/occasion)”.

“What are the three benefits of (your topic)?”

“How does (your topic) impact society?”

“What are some common misconceptions about (your topic)?”

“Generate SEO keywords for (topic)”.

“Suggest blog topic ideas for (topic) that can rank on Google”.

9 Tips for Crafting Better Prompts

1. Avoid ambiguous language:

Clarity is key when crafting prompts.

2. Experiment with different approaches:

If one type of prompt doesn’t yield satisfactory results, try rephrasing or altering the focus of your question.

3. Iterate and refine:

To optimize results, continuously improve your prompts based on the quality of the generated content.

4. Use follow-up questions:

To get even more detailed responses, use follow-up questions after each answer provided by ChatGPT. This will help narrow down the focus and provide more targeted information.

5. Add contextual information:

Including contextual information in your prompts can help guide ChatGPT in providing more relevant responses based on your needs.

To generate more accurate responses, offer context within your prompt by including background information or explaining any terminology used. This helps ChatGPT understand the topic better and produce more relevant content.

6. Try out different tones and styles:

You don’t have to stick with just one tone or style when prompting chatbots. Try out different tones such as formal vs informal language, and conversational vs instructional styles.

7. Test your prompts:

To see what works best, test out different versions of prompts with ChatGPT and compare the results. This will help you refine your approach over time.

8. Collaborate with others:

If you’re working in a team environment, collaborate with others to come up with more creative and effective prompts that meet everyone’s needs.

9. Be open-minded:

You never know what kind of response ChatGPT might provide! Be open-minded when receiving answers from chatbots like GTP-3. They may surprise you by offering unique perspectives or ideas.

By following these tips, you can take your ChatGPT prompts to the next level and get even better results from this powerful AI tool.


Any text-based component of your e-commerce site that needs assistance can be handled by ChatGPT. As we've shown, ChatGPT can automatically generate anything from product descriptions to blogs to marketing copy. When it comes to AI and ecommerce, that is merely the tip of the iceberg. We will examine more e-commerce and AI use cases in our upcoming blog.

If you require assistance with AI for your online store, let us know. Get in touch with us to discuss your needs via

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