Did you know that 95% of consumers read product reviews before making a purchase? This goes to show that testimonials from your previous customers play a crucial role in enhancing your chances of making new customers.
That’s why you should have customer review sections in your homepage and in crucial parts of your online store such as your product pages. This is where Shopify reviews apps come in handy.
Using the tools that we included in this list will make your product reviews more appealing and interactive in order to help you sell more of your products. And more importantly, these will work wonders in helping you build a credible brand.
So if you’re keen to know more, let’s get started and stay until the end.
💡 We meticulously evaluate Shopify themes and apps based on our hands-on experience. Read more about our comprehensive review process and methodology.
You can import pre-existing reviews from websites like AliExpress, Amazon, eBay, or Etsy into many of them as well.
📹 Watch Now: Add Reviews to Shopify with Judge.me, Loox, and Vitals
Why Is A Shopify Review App Important?
As mentioned above, a Shopify review app plays a crucial role in building your brand’s credibility to encourage your potential customers to purchase your products.
In ecommerce, credibility is a commodity. That’s because unlike buying from physician stores, your customers don’t have hands-on experience with your product. And that’s why they will need more convincing before they make up their minds.
Using the right Shopify reviews app will help you do that. Additionally, some Shopify review apps can be customized so they can blend in with your online branding. Others also have automated email review requests so customer reviews come to you without your manual input.
Shopify reviews apps differ in features. And you have to choose one that suits your needs and your budget. Let’s now talk about these apps.
>>> If you are running a dropshipping store, don't miss these Shopify dropshipping apps.
Top 8 Best Shopify Reviews Apps
1. Trustoo.io Product Reviews App
Rating: 5 out of 5 (5000+ reviews).
Pricing: Starts at $9.99 per month. Free plan available.
The first best review app for Shopify in our list is Trustoo. This comprehensive review app is designed to streamline the gathering and display of customer feedback, including visual content, for your Shopify business and products. Its features enable the cultivation of word-of-mouth referrals, improvement of customer retention, and stimulation of revenue growth.
Ali Reviews Product Reviews enable the effective utilization of social proof through reviews and user-generated content, including images, to craft persuasive marketing materials.
Trustoo accommodates businesses of all sizes, automating the collection of customer reviews with photos and showcasing content from satisfied customers in an appealing manner.
Additionally, Trustoo offers round-the-clock support for any inquiries.
Store password: 123456
Pros & cons
Pros & highlighted features:
- Translate reviews for your global clients
- Effortlessly import reviews from AliExpress/Amazon
- Showcase your brand with a customized product review page
- Choose from two appealing layout options
- Seamlessly import reviews from CSV files
- Streamline product reviews management
- Efficiently manage review request emails
- Drive sales with upsells on your review page/email
- Visual impact with picture reviews display
- Support multiple languages for a global reach
- Engage your audience with an Instagram feed
- Google review snippet
Cons:
- Limited features in the free version
Pricing:
- Free: $0/month
- Basic: $9.99/month
- Growth: $19.99/month
This Shopify review app is best for:
Trustoo is a simple yet powerful solution for customer reviews for companies of all sizes. If you want to collect and showcase photo reviews from customers and every platform, Trustoo is also perfect for you.
2. Loox ‑ Product Reviews App
Rating: 4.9 out of 5 (20,000+ reviews)
Pricing: Starts at $9.99 per month. Free trial available.
The next one in our list of best review app for Shopify is the popular app named Loox. This year's winner for the most practical Shopify product review app is Loox. Due to its inherent qualities, that is. First off, compared to other Shopify third-party applications, this one has one of the most aesthetically pleasing user interfaces. Maybe for this reason it has a strong 4.9/5 rating on the app store.
Small and large brands can both use Loox to automatically collect customer reviews with photos and display content from delighted customers in a stunning way.
Additionally, the tool offers a seamless user experience and is optimized for Shopify. It enables you to present stunning visuals of customer testimonials. The application will prompt customers to leave reviews and display this information on your product or reviews pages, so the entire process is automatic.
Again, Loox provides a seamless and user-friendly interface. Setting up the platform was really a breeze! Whether you've got a product question, need assistance with migrating from a previous solution, or you're looking to partner up, it’s easy to get help from their team.
Another senior product review app that has gotten good reviews is Loox. With its excellent basic features, gorgeous design, and budget-friendly plan, it offers a minimalistic approach to app reviews.
Loox Demo Store
Pros & cons
Pros &highlighted features:
- Send automatic review request emails
- Offer discounts to customers for photo reviews
- Display reviews in galleries, review carousels, popup widgets, and review sidebars
- Advanced customization from fonts to emails, text and colour that fits your brand
- Have rewards incentive and referral program
- Automatically collect reviews from customers via email, FB, SMS, Aliexport
- Enable rich snippets and Google Shopping
Cons:
- No free plans
- Only a basic rewards program. The most expensive plan is the only one with the referral program. Additionally, a loyalty program can only be used after integration with another app. Only the more expensive plans offer access to this feature.
- Video review comes in more expensive plans only.
- Need the pro plan for full customization
Pricing:
- Beginner: $9.99/month
- Growth: $34.99/month
- Unlimited: $299.99/month
This Shopify reviews app is best for:
Loox is a simple yet powerful solution for customer reviews for companies of all sizes. If you have a lot of products and your business gets lots of reviews each month, Loox is also perfect for you.
>>> Unlock more features for your store, check these best Shopify apps.
3. Stamped Product Reviews & UGC
Rating: 4.8 out of 5
Pricing: Starts at $23 per month. Free plan available.
Stamped.io is a fantastic alternative offered on the Shopify store for Shopify merchants looking to collect photo reviews, video reviews and product reviews.. Some of the biggest companies on Shopify, like Colgate, Rhone, and SodaStream, trust the platform, which is one of the biggest factors in its popularity. Other features of the tool include a shoppable Instagram gallery and a net promoter score to check customer reviews.
The interface of this best review app for Shopify is more user-friendly, the campaigns are easy to set up. The customer support is great and very responsive. Their telephone support is available Monday–Friday, 6am–6pm Pacific Time and can be reached toll‑free at 1‑855‑889‑7867. Their email Support is also available and responds within 1 – 2 business days.
View demo
One of the most popular product review apps available on Shopify is Stamped.io. The extension is effective; it has both necessary and distinctive features that have the potential to significantly boost sales numbers. You could take a look at reviews or the option that allows the same review to appear simultaneously on multiple pages, for instance.
Pros & cons
Pros
- Send review requests from multiple sources: email, SMS, Facebook Messenger, Aliexport.
- Various displaying widgets allowing reviews to sit on most stores’ important pages.
- Easily moderate reviews on a large scale by preventing sensitive words made on a list in advance.
- Enable SEO-friendly structured data (rich snippets) .
- Allow reviews to appear on Google Shopping.
- Easy to integrate with lots of apps.
- Shoppable Gallery that greatly generates UGC from Instagram, add tags in Insta photo linking back to stores and easily to moderate.
- NPS (Net Promoter Score) that measures customers’ satisfaction rate.
- Great analytic tool powered by AI.
- Allowing Q&A on the product page.
- Amazing customer support. Even the free plan features 24/7 support.
- Offer incentives to customers for photos and videos
Cons:
- Depending on each plan, the total number of orders is limited. The most popular plan restricts orders to 500 per month.
- The free plan does not have photo reviews, while the basic plan can only be integrated with Stamped apps. Generally, the free and basic plans lack lots of essential features.
- Need the business plan for video reviews
- The reward and loyalty program is separated. Thus, you have to purchase a different app or full suit app
Pricing:
- Lite: Free
- Basic: $23/month
- Premium: $59/month
- Business: $149/month
This best review app for Shopify is great for:
The premium plan is great for mid-sized businesses with less than 500 orders per month that need a powerful, full-featured app with great technical support.
4. Fera Product Reviews App
Rating: 4.9 out of 5 (5000+ reviews).
Pricing: Starts at $9 per month. Free plan available.
When it comes to metrics, Fera.ai is deserving of the top spot among this year's Shopify product review apps. In the Shopify app store, it has a 4.9-star rating and is used by more than 10000 companies. It enables you to gather text, image, and video testimonials from customers. Additionally, it supports customer incentives like discounts, cash back, and loyalty points.
The dashboard interface is simple and easy to use. The customer service at Fera was incredible and answered everything we needed to know so quickly. You can find related articles easily as well.
By demonstrating to your customers how fantastic your product is through product reviews, photo reviews, video reviews, and testimonials, the Fera Product Reviews app enables you to gain their trust and increase conversions.
Pros & Cons
Pros – highlighted features:
- Unlimited review even for free plans.
- Import reviews from Google, Facebook, Trustpilot...
- Have reviews show in Google Search and Google Shopping
- Send automated review request emails
- Collect product reviews, photos, and videos
- Offer customers incentives for reviews like
- Cashback
- Loyalty points
- Discounts
- Display reviews on your store with product reviews, store reviews, average rating badge, and photo/video wall widgets
- Group products to simplify displaying reviews
- Great support by guiding new users through their app with instructions
Cons:
- The app only offers the bare minimum in terms of unique features and integrations.
- Lacks lots of great features comparing to other apps such as Analytics, SEO features, etc
- Limited number of admin users on lower plans
- Only higher plans allow for developer customization
Pricing
- Free
- Startup: $9/month
- Small: $29/month
- Medium: $99/month
Fera is good for:
Individual newbies and small businesses with a tight budget who seek a cost-effective solution that does its job well.
5. Judge.me Product Review App
⭐ Rating: 5.0 stars with 26,700+ reviews
Rating: 5 out of 5 (32,000+ reviews).
Pricing: Standard rate at $15 per month. Free plan available.
You can gather and display star ratings and reviews for your products and Shopify store using Judge.me.
Merchants looking for an affordable tool to use product reviews to promote their Shopify store should consider Judge.me. The free version of the app includes a ton of SEO features in addition to the ability to product review. The platform enables you to gather photos, user generated content, and video from your customers as well as product reviews. This feature is automatic because it prompts customers to submit photo and video reviews via email.
The least expensive app on this list is judge.me. It has a number of extra features like scheduling review requests and Google speed test consultation in addition to providing simple and efficient review functions. Once you start doing the actual work, these features will unquestionably be useful.
But what really blows us away is Judge.me's awesome free plan, which has practical features. People and stores with a tight budget should definitely download this app!
The interface is straightforward and intuitive, so even if you're not tech-savvy, you'll be able to manage your customer reviews. Very appreciative for the fast answers from their help support, 24/7.
It has numerous small, special features that are beneficial to your work.
View demo
Pros & Cons
Pros – highlighted feature:
- Unlimited reviews
- Best free plan with lots of worthy functions such as video reviews, product reviews, apps integration
- 24/7 supports for both free & paid plan
- Support multiple languages
- Great and unique review function such as average review badge, 6 different review medals to showcase reviews’ quality and quantity, Q&A, CSS customization, shop reviews
- Rich snippets and Google Shopping
- Full customization
- Competent review moderation that can curate and edit reviews
- Decent analytics tool
Cons:
- Limited reward program with only coupon code. Need integration with another loyalty app for advanced features.
Pricing:
- Forever Free – $0/month
- Awesome – $15/month
Judge.me is good for
Individuals and small businesses looking for a good basic review app at a low cost.
6. Yotpo Product Reviews & Photos
Rating: 4.8 out of 5 (6000+ reviews).
Pricing: Starts at $15 per month. Free plan available.
Yotpo distinguishes itself from other review apps mentioned above with a few special features. First off, this product reviews app enables you to send review requests for numerous products with a single click. Additionally, it provides SMS marketing solutions, which we haven't seen in any of the applications on the list. Last but not least, Yotpo gives you the option to either email or collect reviews directly on the store.
Yotpo, one of the first Shopify apps for product reviews, is well-known among those who are knowledgeable about the platform. The app is more expensive than average. But with its top-notch features, solid integrations, substantial app library, AI-powered analysis, and personalized plans, it is truly amazing.
Overall, Yotpo is a great reviews platform that is easy to use and manage, even across multiple brands and products, all under one account. Their chat support is open 24/7 and is a real-time interaction or you can contact them via email at Reviews_support@yotpo.com.
Pros & Cons
Pros – highlighted features:
- Strong reviews tool: Request review through emails, SMS, import from existing data; enable site review, multi-product review, AI-suggestion for writing great reviews.
- Great review moderation with help desk, profanity filter and more
- Multiple widgets with averaged star review badge, Q&A, showcasing high-converting snippets in top product reviews
- SEO-friendly with rich snippets and Google Shopping
- Strong social integration: embed review on the Facebook page
- Collect reviews and manage UGC across stores in one workplace
- Fully customizable for premium and enterprise plan
- Break down the customer feedback into a powerful data table
Cons:
- The free plan is insignificant with limited features.
- The app can be relatively hard to use - particularly if you're a non-techy person
- Starting price is high for many stores
Pricing:
- Free
- Growth: $15/month
- Prime: $119/month
Yotpo is good for:
Big enterprises or mature businesses that need a full-featured, powerful reviewing tool with full support and customization.
7. Ali Reviews Product Reviews
Rating: 4.9 out of 5 (14,000+ reviews).
Pricing: Starts at $9.90 per month. Free plan available.
Another excellent app for businesses looking to gather customer reviews is Ali Reviews. Its ease of use and simplicity, which make navigating the application simple, are among its most important features. Additionally, it has a number of integrations that make customization simple. Using CSV files, you can import reviews with ease.
On the list of the top Shopify product review apps, Ali Reviews stands out. By increasing the visibility of customer reviews, it's a potent app that aids store owners in developing a reputation and raising conversion rates.
It is a very helpful and effective cloud based application, which has a simple user interface and easy integration with other applications like email, SMS,... Ali reviews provide 24/7 customer support which can help you with any issues you are facing. You can email them at support@fireapps.io.
View demo
Pros & cons
Pros – highlighted features:
- Collect reviews by sending customizable and automated review requests via email and SMS
- Feature reviews on Home, Cart, or any page with diverse widget styles to boost product discovery and encourage buyers
- Reward customers with discounts for photo reviews, increase retention and repeat purchases
- Schedule email review reminders to ensure customers get your sincere request
- Effortlessly migrate reviews from other reviews apps, you will be capable of importing over 100 photo reviews from Aliexpress in just one click
- Show product reviews and ratings on Google Shopping ads
- Work perfectly on any store theme, mobile-friendly & fully responsive
- Share reviews on Facebook, Twitter, Pinterest, etc.
Cons:
- Cheaper plans come with fewer features
- There is no video review
- It has a "powered by Ali review" trademark displayed on any customer review section
Pricing:
- Free
- Starter: $9.90/month
- Essential: $19.90/month
- Premium: $49.90/month
Ali Reviews is good for:
Medium and new stores want an app that helps display reviews professionally from the get-go. Suitable for stores that are dropshipping products from Aliexpress
8. Growave Loyalty, Wishlist +3
⭐ Rating: 4.8 stars with 2,000+ reviews
In addition to offering users a wishlist, gift cards, and a rewards program all in one installation, Growave is more than just a Shopify product review app. Growave eliminates the hassle of having to purchase and install numerous products as well as the sluggish page loading that frequently results from having many apps thanks to its all-in-one integration. What else? It is also very reasonably priced.
Growave is a one-stop marketing solution that gives your Shopify store access to product reviews, wishlists, loyalty programs, referrals, social login, and user-generated content (UGC).
The interface is very customizable and easy to use. Customer support is excellent and you can expect to get a return email within 24 hours. They also provide a help center for quick finds.
View demo
Pros & Cons
Pros & highlighted features:
- Light-weight and many useful features fully integrated
- Multiple review widget, easy review customizations & verification badge for verified users
- Google snippet and Google Shopping.
- Q&A: let your team or your loyal customers answer questions under product pages
- Shoppable Instagram gallery: Instagram tag product, easy to curate, customize and embed everywhere
- A well-praised loyalty app, referral, VIP program which is customizable with many powerful features.
- Engage customers with loyalty & rewards programs
- Social Login: easy login in 1 click using Facebook, Google, Line, Twitter, Yahoo, Tumblr, and Amazon account, or by an email address.
- Turn your Instagram feed and user-generated content into shoppable galleries and allow your customers to shop directly from an Instafeed.
Cons:
- The number of orders is limited.
- The integration is not as great as other apps. Integration with apps like Klaviyo and Omnisend is only available in the biggest plans.
- No free plan
Pricing:
- Basic: 9$/month
- Starter: 19$/month
- Medium: 49$/month
- Growth: 99$/month
This app is good for:
Small-to mid-sized business, or B2B business, with the number of monthly orders not exceeding 1,000 who wishes to boost sales through strong social media integration and loyalty programs.
>>> You may want to know: 10 best Shopify orders fulfillment apps
5 Best Practices When Using Shopify Reviews Apps
01. Don’t Fake It Til You Make It
This is golden advice that shouldn’t be ignored. When dropshipping stores first opened, it was once somewhat acceptable for merchants to write their own reviews in order to attract customers.
But it is no longer able to fly.
More knowledgeable than ever, consumers are actively looking for online retailers with fake reviews. Fake reviews are also among the quickest ways to be publicly humiliated on social media in the current digital era.
02. Make The Product Reviews Visible
In other words, always ensure that site visitors can see your reviews. Many retailers conceal customer reviews at the bottom of the page and inside tabs.
Your prospect is less likely to become a customer if they have to search for your product reviews and site reviews.
The ideal placement for them is directly below the information about your product, with a headline like "Reviews" or "What People Are Saying" above them.
03. Don’t Remove Negative Reviews
Although it can be tempting to remove unfavorable reviews as soon as they appear, it's not always a good idea. Consumers are generally leery of any brand that boasts a "perfect record". Negative reviews can therefore humanize your brand and establish your legitimacy.
Why?
It turns out 52% of people trust products more with a few negative reviews.
A positive showcase of customer service in response to a review.
04. Listen Constantly
Poor customer service, issues with products, and policies they disagree with are the three main complaints from customers.
With this in mind, you can accept helpful criticism and enhance your procedures moving forward. A brand that is unwilling to develop will never achieve long-term success. Utilize your reviews as a teaching tool.
05. Deal With Their Fears
Everyone desires to be heard. particularly if they have a negative experience. They are terrified that no one will pay attention to them.
The likelihood of unfavorable complaints can be decreased if you can communicate with your customers in a friendly and understanding manner. You've already met their need for being heard by paying attention to their anxieties and frustrations.
Make sure you always have open lines of communication so that customers can get in touch with you.
06. Make It Easy To Leave Reviews
It should go without saying that you might not get reviews if you don't ask for them. For instance, Loox - Photo Reviews has functions that will periodically send out review requests with a link to the item they purchased.
However, user-friendly apps like Judge.Me and Yotpo go one step further by enabling users to leave reviews directly from their email inbox.
Yotpo email review collection sample
Source
Customers are unlikely to return to your store and leave reviews on their own. The best way to remind someone is typically through a polite email.
07. Offer Rewards For Reviews
We now know that the majority of people won't bother leaving a review unless they are extremely angry, frustrated, or satisfied. Therefore, how do you acquire the sizable proportion of content customers who are merely too busy or too lazy?
Rewards are a fantastic strategy. After leaving a review, users can generate a straightforward discount code to use later. Alternately, you could organize a contest and enter them to win.
Example of a reward for testimonials
Create innovative incentives as long as the benefit outweighs the expense.
Conclusion
Have you selected your best review app for Shopify? Or at the very least reduced your choices to a few to examine further?
Now that you've considered the benefits and drawbacks as well as the costs of these Shopify reviews apps, you'll know which choice is best for your online store.
By gathering and displaying your reviews with a top Shopify app, you can take your eCommerce store to the next level and strengthen both your brand and your eCommerce store. Your conversion rates will increase and your customers' trust in you will grow as a result.
Install a review platform right away to start reaping the rewards of effectively gathering and presenting customer reviews on your shop.
