Survey Response and Incentive Policy
At PageFly, we value the feedback our users give through surveys. To keep our data reliable and our incentive program fair, these rules apply to everyone who takes part in our survey program. How we handle your answers and contact details is explained in our Privacy Policy.
1. Qualified survey responses
- Genuine feedback: the response gives genuine and constructive feedback about your experience with PageFly.
- Installation duration: you kept PageFly installed for at least 48 hours before taking the survey.
- Value-added feedback: the response includes insights, suggestions or comments that help us improve the experience. Very brief responses, or ones without meaningful content, may not qualify.
2. Incentive eligibility
- Genuine responses: the response meets the criteria in section 1.
- Single response: each respondent can receive the incentive only once. More responses from the same respondent do not earn more incentives.
- Valid contact information: you give valid contact details for the incentive. Wrong or incomplete details may mean the incentive is lost.
3. Responses that do not qualify
- Immediate churn: responses from users who uninstall PageFly within the first day or shortly after installing.
- Multiple responses: if the same user submits several responses within a short time (for example less than 7 days), only the first one counts.
- Shopify trial plan: users on a Shopify trial plan may not be eligible.
4. How we use responses
By taking part, you agree that your responses may be used for analysis, product improvements and marketing. Your personal information is handled as described in our Privacy Policy.
5. Enforcement
PageFly may review and verify survey responses against these rules. If a response breaks them, we may exclude it from the incentive program. Questions: happytohelp@pagefly.io.
